Responsible gambling

Responsible Gambling

Responsible gambling is a fundamental commitment at Casino de Charlevoix, ensuring a safe and enjoyable gaming environment for all guests.

We recognize the importance of protecting our patrons and promoting healthy gaming habits.

Our responsible gambling framework includes a variety of tools designed to support players in making informed choices.

We encourage players to be aware of their gambling behavior and to set personal limits on deposits, time spent playing, and losses.

Our staff provides guidance on establishing these limits, addressing any concerns about gambling habits, and discussing ways to enhance safety while enjoying the gaming experience.

For those who may need a break from gambling, we offer self-exclusion options that allow individuals to block access to gaming areas for specified periods.

This provides an opportunity to take a step back, reflect, and ensure that gaming remains a fun pastime.

We emphasize the importance of education and awareness surrounding gambling-related issues.

Casino de Charlevoix provides access to various resources and support organizations, aiding guests who require further assistance.

Our commitment extends to promoting responsible gaming practices throughout the casino, with informational signage and trained staff available to assist in all aspects of responsible gaming.

We strive to create an atmosphere where enjoyment is balanced with safety and responsibility, ensuring that gaming is a positive experience for all our valued guests.